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Friday, February 23, 2024

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Twitter’s Shop Module pilot adds a product carousel to profiles

Twitter has launched Shop Modules, a dedicated section at the top of profiles where brands can showcase their products, as a pilot, the company announced Wednesday. The Shop Module pilot is currently rolling out with a handful of brands in the U.S., and only people in the U.S. who use Twitter in English on iOS devices are currently able to see the module.

The Shop Module appears below the header and above the tweets section. Image: Twitter.

Why we care

Twitter hopes that Shop Modules will be “a feature that allows us to explore how shoppable profiles can create a pathway from talking about and discovering products on Twitter to actually purchasing them.” If the pilot is successful, Shop Modules may become widely available, providing brands with a new way to help audiences discover their products.

The user bases of social media platforms vary by factors like age, gender and education level. This new feature may be especially useful for B2C or D2C brands whose target audiences are particularly active on Twitter.   

More on the announcement

  • The Shop Module is a carousel of products. Tapping on a product takes the user to the associated product detail page (in an in-app browser, so they aren’t leaving Twitter), where they can learn more and/or complete the purchase.
  • The Shop Module pilot is currently not open for businesses to sign-up.
  • “We’re creating deeper partnerships with businesses that reflect whom we’re building for with a new Merchant Advisory Board,” the company said in its announcement. The board will consist of “best-in-class examples of merchants on Twitter” and the company hopes to utilize this advisory board to address the needs of businesses of various sizes and across verticals in its own product innovation.

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